Privacy Policy

Introduction

At Solent Scaffolding Ltd, we are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and store your information when you use our website or contact us.

We aim to be clear about what data we collect, why we collect it, and how we keep it secure.

Company Details

Solent Scaffolding Ltd
Old Oak Farm, Romsey Road, A31
Cadnam, Southampton
SO40 2NN

Telephone: 07540 494507

If you have any questions about this policy or how your data is handled, you can contact us using the details above.

What Information We Collect

We may collect personal information when you contact us, request a quotation, or use our services. This information can include your name, telephone number, email address, and details about your project or enquiry.

We may also collect technical data when you visit our website, such as your IP address, browser type, and how you interact with the site.

How We Use Your Information

We use your information to respond to enquiries, provide quotations, and deliver our scaffolding services. This includes communicating with you about your project, arranging site visits, and managing ongoing work.

We may also use your data to improve our website and services, and to ensure everything runs smoothly and securely.

We do not use your data for unsolicited marketing, and we will not contact you with promotional material unless you have given clear consent.

Lawful Basis for Processing

We process your personal data under lawful bases set out in UK data protection law. This includes processing necessary for the performance of a contract, such as providing a quotation or carrying out work, as well as legitimate interests where it is reasonable for us to do so.

Where required, we will rely on your consent, particularly in relation to any marketing communications.

How We Store Your Data

We take appropriate steps to keep your data secure. This includes using secure systems, limiting access to authorised personnel, and protecting information against loss, misuse, or unauthorised access.

We only keep your data for as long as necessary to fulfil the purpose it was collected for, including legal, accounting, or reporting requirements.

Sharing Your Information

We do not sell or rent your personal data to third parties. In some cases, we may share your information with trusted third parties where necessary to carry out our services. This may include suppliers, contractors, or professional advisers.

Any third parties we work with are expected to handle your data securely and in line with data protection laws.

Cookies

Our website may use cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

You can choose to accept or decline cookies through your browser settings. Disabling cookies may affect how the website functions.

Your Rights

You have rights under UK data protection law in relation to your personal data. This includes the right to access the information we hold about you, request corrections, and ask for your data to be deleted where appropriate.

You also have the right to restrict or object to certain types of processing, and to request that your data is transferred to another organisation.

If you would like to exercise any of these rights, please contact us directly.

Data Breaches

In the unlikely event of a data breach that affects your personal information, we will take appropriate action and notify you where required by law.

Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices of those sites, and we recommend reviewing their policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate. The latest version will always be available on our website.